CONNECT AND ENGAGE FOR THE LONG TERM

Most leaders of financial institutions know that acquiring and onboarding new account holders is only one part of the challenge. It’s the initial days and weeks after a customer opens an account that determine how deep – and how profitable – the relationship will ultimately become. Given ever-shifting demographics and increasing customer expectations, financial institutions must find compelling, cost-effective ways to build and strengthen customer relationships from the beginning – and evolve that engagement into long-term customer loyalty.

ENGAGEMENT IS KEY TO RETENTION – AND PROFITABILITY

Customer incentive programs offer the potential to drive meaningful engagement – and increase profitability –
by rewarding customers in ways that encourage repeat buying behaviors throughout their relationship with your brand.

77%

of consumers say that loyalty programs make them more likely to continue doing business with brands*

63%

of consumers modify their brand spend to maximize loyalty benefits**

25%-95%

is the potential profit increase by increasing customer retention rates by just 5%***

DELUXE REWARDS IS YOUR KEY TO ENGAGEMENT

Deluxe Rewards is a proven engagement platform, designed to help you maximize your acquisition investment and profitability — and keep customers engaged for the long haul. With extensive experience implementing successful loyalty solutions for a broad range of industries, Deluxe Rewards is ready to help your company increase customer engagement with meaningful offers that drive retention and sales for the long term.

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