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Posts tagged with "relationship management"

12/30/2019

Three ways for treasury leaders to increase visibility

Elevating the function of treasury management helps strengthen its contributions As our leadership interviews have shown, treasury management stands at a crossroad. Historically, the department operated as an administrative, customer service and back office function. However, as FIs face greater pressure on fees and deposits, more competition from Fintechs and a need to modernize technology,…

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12/17/2019

Treasury’s new full-time job? Keeping pace with tech, customer expectations

Treasury leaders require more resources to innovate and compete Meeting a treasury customer’s needs is critical to a strong, long-term and profitable relationship. While this concept is not lost on the treasury leaders we interviewed in our recent whitepaper, many face a difficult predicament: How to keep up with the pace of technology and the…

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01/21/2019

Treasury management at small FIs: Juggling resources, banking on personal relationships

Small and mid-sized FIs share their views on treasury’s future To close our treasury management series, we examined our research findings by asset size of participating financial institutions (FIs). Large FIs were defined as those with $30 million or greater in assets; small and mid-sized FIs those with less than $30 million in assets. This…

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