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Posts tagged with "machine learning"

06/14/2019

Congratulations! Your bank is now a tech company

Mastering your AI project means aligning the right resources. Resources. They’re one of the biggest decisions your bank will make in its artificial intelligence (AI) program. In-house or outsourced? FinTech or consulting firm? Ongoing relationship or project-based? There’s no single path to success. Most financial institutions (FIs) will leverage a combination of internal talent, external…

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05/29/2019

Four strategies to make your bank’s first AI project a success

Early adopters emphasize quick wins and cross-functional collaboration. Artificial intelligence (AI) is rapidly moving mainstream, with mid-sized financial institutions (FIs) ready to realize its benefits. To set up your first AI project for maximum efficiency, ROI and impact, we’re sharing tips from early adopters. Many of these lessons learned come from leading banks who participated…

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05/14/2019

AI for Electronic Receivables: Ready, set, match!

Artificial intelligence is changing the game for electronic receivables. In the last two decades, technology has revolutionized commercial banking products. First came online banking, with 24/7 access via secure web portals. No more calling the bank to execute a wire, view account balances or transfer funds. Mobile banking followed, taking convenience to a new level….

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04/30/2019

Chatbots and virtual assistants poised to disrupt customer experience for FIs

Customer experience. In the last decade, it’s moved from operational afterthought to strategic differentiator, with brands like Zappos and Amazon setting a high bar for all industries. Consumers and businesses now expect: 24/7 availability Immediate answers Personalized service Tailored recommendations Access via phone, web, apps, live chat—even voice assistants like Siri and Alexa Chatbots and…

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04/16/2019

Top use cases for artificial intelligence in banking

Analysts estimate a $1 trillion AI opportunity for the industry. $1 trillion. That’s the magic number for artificial intelligence (AI) in banking. Numerous analysts predict that in the next 10 to 15 years, an influx of AI-powered applications will create $1 trillion in savings for the industry.1 That figure comprises front and back office opportunities—everything…

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04/02/2019

How well does your bank speak AI?

Explore the fundamentals and sharpen your tech savvy. Can your bank explain the ins and outs of algorithms and deep learning? Do you know your neural networks from your natural language processing? Can you spot an RPA working diligently in your office? If so, congratulations! You’re an artificial intelligence (AI) ace. For the rest of…

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02/20/2019

What Toy Stores Can Tell Banks about AI’s Influence on Future Customer Expectations

Artificial intelligence really is a double-edged sword, isn’t it? Our society views this technology with equal parts fear and fascination. Using machine-learning algorithms to analyze the unique genetic make up of a cancerous tumor and predict the best drug therapies is fascinating. But headlines that claim robots will steal a good chunk of jobs in the…

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