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Posts by Glen Sarvady

07/02/2019

Big deals altering the payments landscape

There’s a decent chance we’ll look back at the first half of 2019 as the period when the US payments landscape changed permanently. The chain of events began in January with Fiserv’s surprise announcement that it was acquiring First Data in a $22 billion merger. Speculation quickly followed on how other leading financial services technology…

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03/25/2019

Bank branches: Out of favor, but far from dead

Kudos to Deluxe for assembling a great roster of thought-provoking content for its Deluxe Exchange in early February. One of my KPIs for the value of such conferences is the volume of notes I’m inspired to take for future reference. I left Miami with ten pages of food for thought in my notebook—and the actual…

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01/29/2019

Hidden Nuggets in the Fed’s Latest Payments Research

Over the holiday season the Federal Reserve released its annual update on US non-cash payments trends. A few months earlier it issued an inaugural study on the incidence of fraud in US payments. Both reports contain insights that deserve broader exposure, and several reflect data-driven confirmation of trends that industry observers already suspected. Others, however,…

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11/21/2018

The Fed’s Fraud Study Reveals the Expected and Unexpected

The high-level trends in payment fraud are easy enough for industry professionals to surmise. Card fraud- both credit and debit- is on the rise, particularly in the fast-growing e-commerce channel. Nonetheless, the Federal Reserve’s newly issued fraud study is packed with valuable information. Its data-driven analysis confirms and quantifies some commonly held beliefs, and uncovers…

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10/29/2018

Trends and Takeaways from the Finovate Conference

While attending a different industry conference recently, I was reminded why Finovate remains one of my favorite events on the fintech calendar. Given the popularity of TV programs like “Shark Tank” and a natural business desire to discover the latest technology, most banking conferences have added some “quick pitch” component to their agendas. The now…

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08/09/2018

Sure, Bank Branches Are Declining – But Let’s Keep Things in Perspective

Here we go again. We can probably count on a replay of these headlines with every quarterly bank earnings release cycle. Here’s a recent one, courtesy of CNN: “Why Bank of America Branches Are Disappearing.” The article begins with the concise statement, “The future of banking is here- and it’s mobile.” I agree wholeheartedly with this…

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07/23/2018

Dear Diary – The Secrets of US Consumer Payment Choice

The Federal Reserve remains the go-to source for authoritative data on the US payments system. In most cases – such as with the Payments Study the Fed issues every three years – the data is gathered from financial institutions. Add some behavioral data collected directly from consumers into the mix, though, and things get really…

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