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Deluxe
Resources

[Video] Optimizing the Customer Onboarding Experience

Resource Type
Video
Solution
Onboard
Product
Treasury Manangement, Wausau Financial Systems

Dave Robertson, Novantas

Competition has increasingly shifted from required functionality to customer experience. Clients want their interaction with banks to be easy, simple, advisory and intimate. Legacy approaches to selling, implementing and servicing are frustrating to clients who enjoy digital experiences in their consumer lives – and even from select commercial providers.