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[Video] Key Highlights from “Improving the CX in Banking” Report

Resource Type
Video
Solution
Engage
Product
Deluxe Marketing Services

Jim Marous, Digital Banking Report

Improving the customer journey and providing a positive customer experience was ranked as the number one trend as well as the top strategic priority in a survey of global banking organizations for 2017, according to Digital Banking Report sponsored by Deluxe. The question is whether organizations are investing adequately and supporting efforts culturally to make a difference.