Deluxe<br />
Engagement

Deluxe
Engagement

Responding to customer needs grows deeper customer relationships.

This is where the hard work of acquisition and onboarding pays off. Deluxe helps you implement cross-selling programs that add products and strengthen the account holder relationship — with the goal of achieving primary financial institution status with your account holders. The more accounts a customer opens, the more likely they are to stick with you for years to come.

No one will argue against the benefit of an engaged account holder. In fact, a recent Gallup research study quantified it, revealing that account holders who are fully engaged bring an additional $402 in revenue per year to their primary institution. The challenge bankers face is keeping customers engaged during account opening and throughout their relationship with the financial institution.

Deluxe customer engagement solutions

Show customers you know them, and that you’re looking out for their best interests. Deluxe offers a range of
programs and products to help set your customers — and your financial institution — up for success.

Cross-Sell Programs
Cross-Sell Programs

Proven methods to connect account holders with useful products.

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Rewards & Loyalty
Rewards & Loyalty

Increase profits and build lasting customer relationships.

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Consumer Check Program
Consumer Check Program

Convenience for account holders; profit potential for you.

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Business Check Program
Business Check Program

Grow stronger small business relationships.

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Remote Deposit Capture
Remote Deposit Capture

Give customers a faster, easier way to deposit checks.

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Identity Theft Services
Identity Theft Services

Identity theft protection that delivers value and income.

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A roll-up-our-sleeves attitude that achieves results

"Deluxe Rewards was able to bring to life the ability to really reward for engagement. We’ve had a 100% increase in the number of people who are using the tools that qualify. No one expected that."

Nataki Edwards Vice President of Digital Strategy and Operations, AARP

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"We are very happy with the service, and looking at the in-depth reports has been insightful. Our Deluxe representative is willing to visit the affiliates and show them their numbers. We’re finding things we didn’t know about, such as waived check orders."

Janelda Mitchell Corporate Marketing Director, Farmers Capital Bank Corporation

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