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Posts tagged with "Technology"

10/29/2018

Trends and Takeaways from the Finovate Conference

While attending a different industry conference recently, I was reminded why Finovate remains one of my favorite events on the fintech calendar. Given the popularity of TV programs like “Shark Tank” and a natural business desire to discover the latest technology, most banking conferences have added some “quick pitch” component to their agendas. The now…

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09/24/2018

Social Media Policies: Four Steps to Effectiveness

  Note: Nothing in this post is legal advice and should not be construed as such. As of March 2018, there are more than 3 billion social media users worldwide. It’s a certainty that at least some of those users work for your organization. These users, and all your employees, need to know the rules…

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08/15/2018

ABA List Highlights How Banks’ Tax Savings Will Be Spent

When tax reform was first announced, there were plenty of predictions as to how the tax savings would be spent. Thanks to the ABA’s Energizing the Economy list, we can actually see – in one place – how banks are spending their initial windfall. Across the list, there is a healthy investment in employees, whether…

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06/27/2018

What’s Impacting CX in 2018

The “customer experience” is getting so much hype these days it even has its own hip moniker: CX. Why is CX the hot topic right now? One reason is because tech titans like Amazon and Netflix have completely redefined it. For Amazon, Netflix, Google, Facebook and others, CX is alpha and omega, front and center,…

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06/01/2018

Branch of the Future: Is Technology the Only Answer?

When we talk about the Branch of the Future in banking, most of what we think about tends to be those new branch pilot concepts that are trotted out every year: Futuristic designs full of touchscreens, self-serve stations, open floor plans and lounges. In other words, we imagine branches that look like anything BUT a…

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05/01/2018

The Data-Centric Organization: Overcoming the Challenges We All Face

If you are in marketing today, you’ve likely seen first-hand how powerful data is for marketing. At Deluxe, we’ve had a first-row seat to the evolution of data-driven marketing. We’ve been helping financial institutions achieve superior ROI through omni-channel marketing solutions for years, and we’ve seen first-hand the impact data has had on marketing and…

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12/06/2017

Helping Your CEO Feel Better about Risk Management

Bank CEOs are a worrisome bunch, and really, who could blame them? It’s the role of a CEO in any industry to manage necessary business risks and eliminate unnecessary ones. Financial institution CEOs have to do so in an environment that’s fraught with risk from multiple sources. PWC’s 20th CEO Survey illustrates the worries financial industry CEOs…

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