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Posts tagged with "culture"


Forbes, Faster Payments, and FinTech: Cutting-Edge Banking Topics at Deluxe Exchange 2018

Hundreds of movers and shakers in the banking industry will mix, mingle, and get up to speed on the latest industry topics when Deluxe Exchange (aka DX18) takes place in Boca Raton, Florida, Feb. 5-7. The annual banking conference sponsored by Deluxe Financial Services attracts leading treasury management, retail banking, and marketing executives from across…

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Customer Focus is the Key to a Successful, Ethical Sales Culture

Two million bogus accounts, 5,300 fired employees, over half a million faked credit card applications, $185 million in fines from the Consumer Financial Protection Bureau, a $5 million restitution tab, a CEO resignation and projected business losses that total in the hundreds of billions of dollars for years to come — a scandal the scope…

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Privacy: Politics or Perception?

Each year on January 28th, organizations around the world celebrate Data Privacy Day to come together to showcase a commitment to the privacy of personal information. Email privacy, whistleblowing, and surveillance were all headline topics the past year. Given today’s technology and shifts in regulation expectations, programs need to adapt to address compliance from multiple…

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Evolution of the CFO: Moving from Bean Counting to Big-Picture Growth

I write this post today surrounded by water. At ground zero for the recent flooding in South Louisiana, I’m forced to watch friends and family as they salvage what’s left of the destruction. Many of these flood victims are located in high lying areas that have historically, NEVER flooded and thus, are without the benefit…

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Business Ethics From the Top Down Can Prevent Fraud

By John Burcham, Chief Privacy Officer, EZ Shield Fraud Protection By now we’re all too familiar with sordid tales of greed and fraud committed by executives at the highest levels of corporate America, from Bernie Ebbers (ex-CEO of WorldCom, the nation’s second largest long distance company) to Bernie Madoff (former investment broker). The economic ruin…

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How to Respond to the Regulation Avalanche

As follow up to last week’s blog on how the avalanche of regulation can stifle innovation in banks and credit unions, I wanted to share some ideas to start the discussion on organizational steps that you can take to enhance the risk and compliance culture. Maturing the processes internally, requires education – and while that…

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Conduct Risk: Good Conduct is Good Business

by Eric Benson, Business Risk & Compliance With the Dodd-Frank consumer protection reforms beginning to taking hold, the C-suite and Boards of Directors are quickly taking notice of how they are being evaluated for their actions (or inaction). Some executives may be anxious or even panicky due to recent headlines surrounding data breaches, corruption charges, or literally,…

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