Blog

Business
Insights that
drive results

Posts tagged with "Checks"

08/30/2018

How Check-Savvy Are You? Basics to Keep in Mind

“Dear Gen Z, the small, rectangular piece of paper your parents are writing on and putting in an envelope is called a check.” Tongue-in-cheek? Yes and no. Many in this new generation, and in some respects, millennials, too, have never written a check. With many retailers no longer accepting checks as payment, digital payments now…

Read More >

08/13/2018

Finding The Sweet Spots With Deposit Rates

As we visit with Dashboard clients, we’re hearing plenty of buzz about the need to further raise deposit rates to remain competitive and meet customer expectations. With the likes of Sallie Mae and American Express promoting no-minimum-balance savings accounts at APYs at 1.75% or above, consumers may be paying more attention to their yields. And…

Read More >

07/23/2018

Dear Diary – The Secrets of US Consumer Payment Choice

The Federal Reserve remains the go-to source for authoritative data on the US payments system. In most cases – such as with the Payments Study the Fed issues every three years – the data is gathered from financial institutions. Add some behavioral data collected directly from consumers into the mix, though, and things get really…

Read More >

06/04/2018

The Future of the Branch: They Still Play a Vital Role in Your CX

If you spend time reading trade publications like I do, you’ll see a lot of articles declaring the death of things … direct mail, community banking, debit rewards, and even checks (how dare they!) One that I see quite frequently though is the death of the bank branch. I think this declaration is a little…

Read More >

10/13/2017

What’s Next for Checks? A New Deluxe Webinar Offers Data-Driven Answers

It’s no secret that paper check volumes have been in steady decline in the US for the past two decades. Some have openly wondered whether remaining volumes will “fall off a cliff” sometime soon. Predictions of the death of the check are nothing new- in the early 2000s I worked for an electronic commerce company…

Read More >

01/19/2017

The Paper Check Lives: Why the Check Decline Slowed in 2016

You might not yet have seen the results of the new Federal Reserve Payments Study; after all, the summary was released just before the long Christmas holiday. But when you do, one thing that will stand out is the tremendous good fortune of the check – which had been on a collision course with irrelevance…

Read More >

11/07/2016

Shades of Gray: Brazil’s Odd Check Clearing Rule

Brazil’s banking industry association, FEBRABAN, caused a minor uproar earlier this year when it made the .PNG file its official legal format for scanned check images. While the move got little attention outside of its narrow industry niche, it had many banks complaining about operations nightmares and clamoring to get the decision reversed. Why was…

Read More >