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Key Takeaways from Deluxe Exchange 2015 with Todd Sipe

A key goal of the Deluxe Exchange is to provide actionable insights to our clients and partners.  Therefore, it was… Read More

Sarvady Glen 2013-10

by Glen Sarvady
May 7th, 2015

Financial Marketing Insights

Marketers, Don't Let Legal Write Your Website Copy

A visit to a financial institution's website reminded me how too often website copy is composed by people who know… Read More

Swatek Joe 2013-11

by Joe Swatek
June 29th, 2015

Fraud & Risk

Accounts That Experience Fraud Run From Their FI

“You never know who might be watching.” You’ve heard that saying before. When applied to your money, it used to… Read More

by Paul Bjerke
June 18th, 2015

Onboard & Engage

Can You Hear Your Account Holders Disengaging?

Silence is far from golden when we’re talking about the numerous consumers who open new bank accounts … only to… Read More

Todd Weiss

by Todd Weiss
June 11th, 2015


The Pony Express May Have Dire Consequences for FIs

The latest payments news from the Google camp involves the firm’s announced reboot of Android Pay and Google Wallet. I'll… Read More

Sarvady Glen 2013-10

by Glen Sarvady
July 2nd, 2015

Performance Management

In-store Branches: ‘Expensive Billboard’ or Untapped Revenue Stream?

Independent bank consultant Ken Thomas distilled the antipathy many in the banking industry have for in-store branches in a recent American… Read More

Alan Jackson

by Alan Jackson
June 17th, 2015

Rewards & Loyalty

Journey Mapping Reveals the Customer Experience

Journey mapping is an important practice for any customer-focused industry. For a loyalty program provider, it’s imperative. An invaluable tool, journey… Read More


by Ron Bergamesca
June 19th, 2015

Risk & Compliance

Cyber Insecurity In Our New World of IoT

This week I attended the Executive Women’s Forum  in New York City’s Summit on Unintended Consequences: Internet of Things (IoT)… Read More


by Linnea Solem
June 30th, 2015