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Posts in category "Remote Deposit Capture"

10/15/2018

Amazon Insurance & The Consumerization of Payments

Last month, Mr. Bezos officially entered India’s insurance market. The rumors swirled all summer, especially after Amazon’s acquisition of PillPack, an online pharmacy that’s giving brick-and mortar-operations a run for their money If Amazon could eventually master the payment processing complexities of the medical industry, why couldn’t they consider the insurance market? Some insurance experts…

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09/12/2018

How Commercial Banks can Stop Leaving Money on the Table

How much money are commercial banks leaving on the table? The answer may shock you. The disconnect between the product and sales teams at most banks can cost a bank more than 50 percent of its potential sales for treasury management products. Skeptical? Let’s use Remote Capture as an example. Remote capture penetration varies wildly across banks….

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06/28/2018

Bangor Savings Bank Debuts RDC for Canadian Items

Enhanced functionality curbs FX risk and eliminates stranded items Bangor Savings Bank, headquartered in Bangor, Maine, embodies customer experience. Founded in 1852 and driven by the motto “You Matter More”, the community bank continuously strives to create a seamless and convenient experience for the businesses and consumers it serves. Yet as a bank comprised of…

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05/24/2018

How Can Community Banks Sail Through Growing Pains?

Community banks want big-bank budgets for new capabilities. Big banks want that community-bank feel for their customers. Which of these banks has the more difficult climb? My Unique Findings at an Incredible Community Bank Their small branch that once sat on a dusty road with little traffic now occupies the epicenter of a community that has…

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05/10/2018

How Modern, ‘Driverless’ RDC Delights Customers, Saves Banks Time and Money

Explore in our new video series how next-generation RDC capabilities like this can improve your customer experience If you’ve read the news lately, you’ve noticed the headlines: Self-driving cars are taking to the streets. Leading automakers like Tesla and General Motors, innovative tech companies like Waymo and Apple, and ride-sharing services like Uber and Lyft are…

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05/03/2018

Sales vs. Accounting: How to Spur a Truce with Technology

It’s an all-too-familiar tale: the divide between the sales and accounting departments. Field representatives pounding the pavement to line up as many deals as they can. They’re building relationships and cultivating brand loyalty with their cash-strapped customers who have a sharp eye out for the best possible value for their dollars. The field representatives collect…

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02/15/2018

Customers Are Switching – Is Your FI Safe?

How to switch-proof your financial institution by putting the customer experience first in your RDC offerings Lines. A generation ago, standing in line was routine for almost any sales or service-related activity: Checking out at the grocery store. Buying a ticket at the movie theater. Getting a cab from the airport taxi rank. Checking into…

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