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Posts in category "Remote Deposit Capture"

06/28/2018

Bangor Savings Bank Debuts RDC for Canadian Items

Enhanced functionality curbs FX risk and eliminates stranded items Bangor Savings Bank, headquartered in Bangor, Maine, embodies customer experience. Founded in 1852 and driven by the motto “You Matter More”, the community bank continuously strives to create a seamless and convenient experience for the businesses and consumers it serves. Yet as a bank comprised of…

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05/24/2018

How Can Community Banks Sail Through Growing Pains?

Community banks want big-bank budgets for new capabilities. Big banks want that community-bank feel for their customers. Which of these banks has the more difficult climb? My Unique Findings at an Incredible Community Bank Their small branch that once sat on a dusty road with little traffic now occupies the epicenter of a community that has…

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05/10/2018

How Modern, ‘Driverless’ RDC Delights Customers, Saves Banks Time and Money

Explore in our new video series how next-generation RDC capabilities like this can improve your customer experience If you’ve read the news lately, you’ve noticed the headlines: Self-driving cars are taking to the streets. Leading automakers like Tesla and General Motors, innovative tech companies like Waymo and Apple, and ride-sharing services like Uber and Lyft are…

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05/03/2018

Sales vs. Accounting: How to Spur a Truce with Technology

It’s an all-too-familiar tale: the divide between the sales and accounting departments. Field representatives pounding the pavement to line up as many deals as they can. They’re building relationships and cultivating brand loyalty with their cash-strapped customers who have a sharp eye out for the best possible value for their dollars. The field representatives collect…

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02/15/2018

Customers Are Switching – Is Your FI Safe?

How to switch-proof your financial institution by putting the customer experience first in your RDC offerings Lines. A generation ago, standing in line was routine for almost any sales or service-related activity: Checking out at the grocery store. Buying a ticket at the movie theater. Getting a cab from the airport taxi rank. Checking into…

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01/10/2018

Creative Approaches to Amplify RDC Revenue in 2018

How one bank’s creative thinking generated $90,000 in potential RDC revenue—in just 25 days Time is money. We’ve all heard that old adage. It implores us to work smarter rather than harder, in order to achieve our goals. And trite as it may sound, it’s still solid advice for 2018, especially as you consider this year’s sales…

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12/28/2017

Recap of 2017: Sharing Our Top Five Blogs From the Year

Well, the end of the year is quickly approaching which is a great time to recap another great year for our blog. I just wrapped up my fifth year of being editor of the blog and I am excited about some of the changes we’ve seen this year. We did a reorganization of the existing…

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