Insights that
drive results

Posts in category "Payments"


Business payments – the journey from paper to ePayment

Regardless of what you are hearing about checks declining, businesses in the U.S. still pay half of their bills by check, according to a September survey by the Association for Financial Professionals. While its down from the 2007 numbers (74%), the rate of decline has and is slowing which suggests that there are some stubborn…

Read More >


Report shows fraud prevention has strong tie to cross-sell

Financial institutions that do more than their competitors to protect account holders from fraud, and share the news about those efforts, have more loyal account holders and enjoy stronger relationships with them. While that may seem like a logical supposition to make – one that could be used to inform a fraud prevention strategy, perhaps…

Read More >


Bridging the gap between paper checks and online payments

This is an exciting time to be in the payments industry. Events like Finovate are loaded with new ideas on how to innovate within the financial services space. Although most of these innovations are focused on the consumer, three out of four businesses with less than $10 million in revenue continue to make the majority…

Read More >


Is anyone still writing checks? The answer may surprise you

When the question “Who is still writing checks?” comes up in conversation – and I recognize it probably comes up more in my conversations than yours – the answers aren’t quite what the conventional wisdom would have you believe. It is true that, generally speaking, the older you are the more checks you tend to…

Read More >


Data breaches may accelerate move to new technology

If you’re looking for the gory details of the recent customer data breaches at Target and Neiman Marcus, there are countless sources that continue to provide blow-by-blow accounts. The ubiquity of their coverage is largely my point. Very few outside this industry are aware of the 2008 Heartland Payment Systems breach, while a reference to…

Read More >


For payments, small businesses prefer evolution to revolution

Now is not the time to turn your back on the good old business check. Sometimes it might seem as though checks have no future and no longer provide the utility necessary to keep up with today’s fast-paced economic climate. I can assure you that’s not the case. I’m not going to argue that check…

Read More >


Checks still have an important role, and they’re playing it

In 1990, I don’t recall ever entering a retail store and seeing a “We do not accept checks” sign staring back at me as I stood at the register. Retailers knew customers carried checks and checks were preferred by many as their favorite method of payment. But times have changed, and today it sometimes seems…

Read More >