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Business
Insights that
drive results

Posts in category "Featured"

02/01/2017

Customer Focus is the Key to a Successful, Ethical Sales Culture

Two million bogus accounts, 5,300 fired employees, over half a million faked credit card applications, $185 million in fines from the Consumer Financial Protection Bureau, a $5 million restitution tab, a CEO resignation and projected business losses that total in the hundreds of billions of dollars for years to come — a scandal the scope…

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01/25/2017

How Community Banks Can Up Their Lending Game Against Marketplace Lenders

While finding a niche market can be a revenue boon for a small bank, consumer lending has long been the bread and butter of most community banks. Selling mortgages, auto loans, credit cards and other consumer products is a natural fit for smaller financial institutions that emphasize the importance of personalized bank-customer relationships in a…

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01/23/2017

Data Can Be Key in Improving Your Customer Experience

Imagine a chef who has leading-edge cookware at his disposal, top-of-the-line appliances and virtually limitless access to the most delicious, exotic, and exciting ingredients imaginable. You would think he has everything he needs to serve guests at his restaurant the most amazing meal they’ll ever eat. Except he’s missing one key element — an element…

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01/18/2017

3 tips for Competing With Mega-Banks for Millennial Business

Millennials are the most educated generation ever, the largest segment of the American workforce, and many are starting to attain important financial milestones in their personal and professional lives. There’s no question, Generation Y represents the single most important demographic for the future of the banking industry. But how bright will that future be? Will…

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01/10/2017

4 Ways to Hone Your Marketing Chops at DX17

Marketing is mission-critical in the banking industry. It’s the part of the operation that draws new customers’ attention, helps new and current customers understand the value of your products and services, and keeps account-holders engaged with your financial institution. Marketers are always looking for new, better, more efficient and effective ways to do their jobs,…

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12/22/2016

Top-4 Cyber Crime Threats to Small Businesses and Banks Alike

By Eugene Bekker Bankers and small business owners: protecting your business against cyber crime is now more important than ever. In 2015, the U.S. Director of National Intelligence ranked cybercrime as the No. 1 security threat in the country. Despite popular belief, cyber criminals actually prefer small businesses institutions simply because they are easier to…

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12/14/2016

Growth for Small Bank All Stars Driven By Acquisitions and Niches

Community banks are critical players in the country’s overall financial well-being. They fund more than half of all small business loans, make 90 percent of all agricultural loans and bring much-needed financial services to even the most rural and remote areas of the country, according to Independent Community Bankers of America. The success of community banks…

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