Business<br />
Insights that<br />
drive results


Insights that
drive results

Posts by Wendy Blaeser


Checks Haven’t Checked Out. They’ve Evolved

When debit cards hit the streets in the ’90s, the mighty check saw its role in financial transactions diminish. Fewer and fewer retail outlets take checks these days, but they haven’t completely checked out, not by a long shot. They’ve just evolved and the latest data from the Federal Reserve might have some surprising results…

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Online Check Ordering: Where Consumers and FIs Find Common Ground

No matter how much they need each other — and they do — financial institutions and their account holders aren’t always on the same page. When it comes to buying products and services, today’s consumer is looking for a seamless experience and more and more often, an online experience. Unfortunately, when it comes to check…

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Tips to Optimize Your Consumer and Business Check Programs

What tricks is your financial institution using to optimize the profitability of its consumer and business check programs? If you’re smart, you’re building online capabilities into account offerings, allowing customers to pay bills, deposit and transfer funds, and monitor balances all without ever having to touch a single piece of paper. Online banking is dominating…

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Same-day or ‘Real-Time’? How the Changing Speed of ACH Payments Affects Financial Institutions

Just how feasible is the idea of “real-time” ACH payments? Might it be possible to one day create a system that moves funds as instantaneously as passing cash from hand to hand? Or will same-day transfer be the best we can do? And how will the evolution of same-day ACH payments affect the banking industry…

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Talks with a Millennial: Tailor Your Onboarding When Wooing and Opening Teen Accounts

Who’s unaware that onboarding is critical, and that it’s especially challenging to attract, onboard and develop Millennial account holders? If your onboarding approach for Millennials is the same thing you’re doing for older generations, you’re unlikely to grab their attention or foster loyalty. The account-opening experiences of Jeziel De Jesus Vega, Deluxe’s intern through the…

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Talks with a Millennial: Why Do We Need Checks?

The majority of Millennials predict that within the next five years, the way they pay for things and access their money will change completely, and a new offering from a payments sector disruptor (such as Google, Amazon, PayPal or Apple) would be far more exciting to them than anything their banks have to offer. Those…

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Talks With a Millennial: What Millennials Don’t Know About Branches

The average bank customer is going to get younger. It’s just a matter of time, given the fact that Millennials (people born between 1982 and 2000) now comprise the largest generation in the country. I think most banks know they need to actively pursue a demographic whose sheer size gives it transformative power over the…

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