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05/24/2018

7 Benefits of Online Check Shopping Implementation

Is your customer able to order checks online? Are your customers able to easily locate and place an order on your mobile site? If your answer to either of those questions is no, you might want to spend some time looking at this experience from your customers perspective. It might seem like a bit of…

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05/24/2018

How Can Community Banks Sail Through Growing Pains?

Community banks want big-bank budgets for new capabilities. Big banks want that community-bank feel for their customers. Which of these banks has the more difficult climb? My Unique Findings at an Incredible Community Bank Their small branch that once sat on a dusty road with little traffic now occupies the epicenter of a community that has…

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05/23/2018

Facebook Cut Ties With Two Major Third-Party Data Suppliers. Now What?

As Mark Zuckerberg prepared to testify in front of Congress, the public at large held its collective breath. No matter what side of data you’re on — whether you’re a Facebook user who is miffed about having your personal (and, you thought, private) information sold for a substantial profit, a marketer that relies on third-party data for…

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05/17/2018

The Battle for Retail Deposits

A coffer filled to the brim with low-cost deposits … ah, those were the days. As anyone in banking will tell you, the days of free-wheeling deposit growth for community banks are grinding to a halt. The reason? The Federal Reserve made good on its promise to raise rates, and more are coming down the…

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05/16/2018

Your bank can automate treasury onboarding. But should you?

Let’s reflect on a few spectacular technology failures that were in the news. Facebook’s massive data scandal has everyone questioning the wisdom of taking that BuzzFeed quiz while they should’ve been working, leading to distrust of big data and speculation that it’s turning into Big Brother. And the tragic deaths caused by Uber and Tesla’s…

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05/16/2018

Chasing Your Best Self: It’s All About Your Mindset

Most companies have a set of core values that define their culture. At Deluxe, we have what I think is an awesome set of values. We call it THRIVE. Here’s what it stands for: T: Teamwork. Unified by our strengths, our flaws, and our differences, we work as one team. H: Honesty & respect. We help one…

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05/15/2018

Three Thoughts on Building Your YouTube Presence

Video is a critically important way many financial institutions reach out to both existing and potential consumers. As consumer content preferences change over time (people reading more but in smaller bites, such as Twitter, and video taking such a prominent place) marketers are increasingly tasked with driving more presence towards their video content platform. While…

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