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Insights that<br />
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Business
Insights that
drive results

02/15/2017

Deluxe Exchange 2017: Insights From Many Great Industry Minds

Another Deluxe Exchange is in the books and the buzz in the halls confirmed that this was the best one to date. What makes the event so unique, in my opinion, is the quality of speakers and the opportunities to connect with them throughout the event. Now that the event is over, I wanted to…

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02/14/2017

Progressive Risk Management: The Three Lines of Defense Model

The Three Lines of Defense sounds like a football strategy, vs. a risk/compliance approach. However, this year, we are having an ongoing post-game debate of the value of a good defense or a good offense when it comes to landing on top in the final game. Leveraging various skills in football – blocking, tackling, punting,…

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02/09/2017

Is IoT Opening Up Your Business to Cyberattacks?

By Laura Bruck Finding solutions to help your company run smoother and faster is what you do as a business owner. Since the Internet of Things (IoT) (aka “smart” devices) assist with efficiency, it’s likely that these devices have a regular role in your business. As of 2016, 65 percent of U.S. businesses use IoT…

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02/01/2017

Customer Focus is the Key to a Successful, Ethical Sales Culture

Two million bogus accounts, 5,300 fired employees, over half a million faked credit card applications, $185 million in fines from the Consumer Financial Protection Bureau, a $5 million restitution tab, a CEO resignation and projected business losses that total in the hundreds of billions of dollars for years to come — a scandal the scope…

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01/30/2017

Privacy: Politics or Perception?

Each year on January 28th, organizations around the world celebrate Data Privacy Day to come together to showcase a commitment to the privacy of personal information. Email privacy, whistleblowing, and surveillance were all headline topics the past year. Given today’s technology and shifts in regulation expectations, programs need to adapt to address compliance from multiple…

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01/25/2017

How Community Banks Can Up Their Lending Game Against Marketplace Lenders

While finding a niche market can be a revenue boon for a small bank, consumer lending has long been the bread and butter of most community banks. Selling mortgages, auto loans, credit cards and other consumer products is a natural fit for smaller financial institutions that emphasize the importance of personalized bank-customer relationships in a…

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01/23/2017

Data Can Be Key in Improving Your Customer Experience

Imagine a chef who has leading-edge cookware at his disposal, top-of-the-line appliances and virtually limitless access to the most delicious, exotic, and exciting ingredients imaginable. You would think he has everything he needs to serve guests at his restaurant the most amazing meal they’ll ever eat. Except he’s missing one key element — an element…

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